ALERT

ATTENTION ⚠️

In Observance of U.S. Holiday, Memorial Day, Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday May 27th, 2024. We will resume regular U.S. support hours on Tuesday May 28th, 2024. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.

UMICH Academic IT Core

Overview of Services

The Academic IT Core offers a set of specialized IT and data services with associated recharge rates in support of the education and research missions. Consultations regarding our services are offered at no cost. If you are trying to determine if a service we provide is right for your project, don't hesitate to reach out to us.  The Medical School Academic IT Core was established in 2020 to ensure expert services are available to support innovation and specific academic projects beyond what can be provided by core IT as part of shared services. The Core is currently supported by recharges for the cost of services and is managed by Health Information & Technology Services (HITS - Academic IT). We are committed to providing high-quality, cost-effective services from a well-trained staff to Michigan Medicine faculty and researchers.

Leadership

Erin Dietrich Senior Director - HITS Academic IT 734-730-6191 ekassa@med.umich.edu
Dan St. Pierre Director – HITS Academic IT 734-615-8275 dstpierr@med.umich.edu
Eric Flora Finance Manager - HITS 734-763-7481 eflora@med.umich.edu

Location and hours of operation

Hours Location

Monday - Friday
9AM - 5PM

 777 E. Eisenhower Parkway
 Ann Arbor, MI. 48108

Links and Resources

  1. https://hits.medicine.umich.edu/

Contacts

Name Role Phone Email Location
Erin Dietrich
Senior Director - HITS Academic IT
 
734-730-6191
 
ekassa@med.umich.edu
 
Remote & 777
 
Dan St. Pierre
Director - HITS Academic ITS
 
734-615-8275
 
dstpierr@med.umich.edu
 
Remote & 777
 
Eric Flora
Finance Manager - HITS
 
734-763-7481
 
eflora@med.umich.edu
 
Remote & 777