ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Our focus is methods development, types of research projects include:
Jeannette Jackson, M.B.A. | Managing Director
Alicia G. Carmichael | Research Process Director
Donna Walter | Operations Manager
Hours | Location |
Monday - Friday 9am - 5pm
Please contact us if your needs fall outside |
Institute for Social Research 426 Thompson Street
|
Name | Role | Phone | Location | |
---|---|---|---|---|
Jeannette Jackson, M.B.A. |
Managing Director
|
734-763-5325
|
jackjean@umich.edu
|
|
Alicia G. Carmichael |
Research Process Director
|
734-764-4265
|
almagior@umich.edu
|
|
Donna Walter |
Operations Manager
|
734-763-0255
|
drwalt@umich.edu
|