ALERT

ATTENTION ⚠️

In observance of the holiday, Juneteenth, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, June 19th, 2025. We will resume regular U.S. support hours on Friday, June 20th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

UMICH HomeLab

Overview of Services

Our focus is methods development, types of research projects include:

  • U-M HomeLab research studies
    • Protocol development
    • Recruitment
    • Data collection
    • Data management
    • Data analysis
  • Methods consultations in spaces where the methods don’t exist
  • Methods expert participation for grant applications/sponsored projects

Leadership

Jeannette Jackson, M.B.A. | Managing Director

Alicia G. Carmichael | Research Process Director

Donna Walter | Operations Manager

Location and hours of operation

Hours Location

Monday - Friday

9am - 5pm

 

Please contact us if your needs fall outside
of our normal business hours                                         

Institute for Social Research

426 Thompson Street
Ann Arbor, MI 48106

 

 

Links and Resources

Contacts

Name Role Phone Email Location
Jeannette Jackson, M.B.A.
Managing Director
 
734-763-5325
 
jackjean@umich.edu
 

 
Alicia G. Carmichael
Research Process Director
 
734-764-4265
 
almagior@umich.edu
 

 
Donna Walter
Operations Manager
 
734-763-0255
 
drwalt@umich.edu